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Postage & Returns

Customers have the right to return a product bought in our webshop within 14 working days from the receipt of the purchase.  Customers have to contact us by e-mail on info@ascotshoes.co.uk within 7 days after receiving the product. We only accept unworn shoes in their original packaging as returns. 

Please note that MTO orders and Sale items are non-returnable and non-exchangable.

 

  • Shipping & Packaging cost will not be refunded.
  • Returned items must be sent recorded with insurance and tracking number.

    Postage Rates
    UK £15.00
    Europe £25.00
    USA £30.00
    Rest of World £35.00